Education for Credit & Collections Professionals

ABC-Amega offers free access to educational webinars produced by the Federation of Credit & Financial Professionals, a division of the Credit Research Foundation (CRF). This offering is the result of our status as a CRF Platinum Partner. These programs focus on education and professional development in credit, accounts receivable management, and related financial topics that are relevant to the work that you and your team perform each day.

Webinars produced by ABC-Amega are available for on-demand replay, below.

Upcoming Webinars:

Thursday, March 6, 2025 – 12:00pm ET

Getting Difficult Done: Proactive Solutions for O2C 2.0

What does it take to get difficult done in today’s order-to-cash (O2C) landscape? From invoicing and payments to dispute resolution and collections, businesses face relentless complexity and rising consumer demands.

Join us to explore how AR trends, proactive upstream strategies, and flexible outsourcing models are reshaping O2C, driving its evolution to simplify processes, enhance cash flow, and empower financial practitioners to get difficult done—smarter, faster, and more efficiently.

Key Takeaways:

  • How collection trends are reshaping O2C and influencing cash flow.
  • Why proactive upstream management prevents costly downstream defects.
  • Insights into flexible outsourcing models to maximize efficiency.
  • AI use cases that are making O2C 2.0 possible, even with lean teams.

Speakers: Seth Carter, Chief Information Officer; Aaron Nelson, SVP of O2C Solutions; Mandy Lewis, SVP of Global Operations, Cadex

Click here to register
(Use Coupon Code CADEX at checkout to attend for free.)


Tuesday, March 25, 2025 – 3:00pm ET

The Value of Partnering with Sales & Marketing on Credit Policies

Join this session with American Express B2B Client Management Merchant Team to hear best practices on how to balance customer satisfaction and close alignment with your marketing and sales counterparts while still implementing effective credit and payment policies.

During this session, you learn how to

  1. Understand the value of collaborating with sales and marketing partners
  2. Best practices on striking effective cost containment strategies in a customer friendly way
  3. Balance your priorities to achieve both your financial goals while also providing value to your customers

Speakers: R.J. Ancona, Therese Banks, Christopher Lolli

Click here to register
(Use Coupon Code CADEX at checkout to attend for free.)